Privacy Policy

1. Information We Collect

• Contact details you submit, such as name, email address, phone number, and support messages.
• Order information related to product purchases and license delivery.
• Device or activation details needed to issue and validate a license file.
• Technical information such as browser type, device type, and basic usage data for security and performance.

2. How We Use Information

• To deliver digital desktop software products and related access details.
• To provide installation, activation, and customer support.
• To maintain website security and prevent abuse.
• To meet legal, accounting, and fraud-prevention obligations.

3. Payments and Order Handling

When checkout is enabled, payments will be securely processed by Lemon Squeezy, our Merchant of Record. Lemon Squeezy will handle billing, taxes, and refund processing. Relevant order and billing information may be shared with Lemon Squeezy to complete purchases and manage orders.

4. Cookies and Similar Technologies

We may use cookies or similar technologies to keep the website functional, remember preferences such as theme settings, improve performance, and support security.

5. Sharing of Information

We do not sell personal information. We may share limited information with service providers or payment/order partners when necessary to operate the site, fulfill orders, deliver licenses, or comply with legal obligations.

6. Data Retention

We retain information only for as long as necessary to provide support, fulfill orders, manage licenses, resolve disputes, and comply with legal requirements.

7. Your Rights

You may contact us to request access, correction, or deletion of your information, subject to applicable law and our record-keeping obligations.

8. Contact

Questions about privacy can be sent to info@esupportbyaizaz.com.